Effective Date: 1st May, 2025

Welcome to BangladeshOnlineStore.com. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website operated by Bangladesh Online Store (“us”, “we”, or “our”).

By accessing or using the website, you agree to be bound by these Terms. If you do not agree with any part of the terms, then you may not access the service.

1. Use of the Website

  • You must be at least 18 years old or under the supervision of a parent or legal guardian to use this website.

  • You agree to use the site only for lawful purposes and in a way that does not infringe the rights of others.

2. Products and Services

  • We sell cosmetics, sarees, burqas, hijabs, three-piece outfits, Gym Products, and Supplements.

  • Product descriptions, images, prices, and availability are subject to change without notice.

  • We make every effort to ensure that all product information is accurate, but we do not guarantee that all descriptions or content are error-free.

3. Orders and Payments

  • All orders placed through our website are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Payments can be made through available payment gateways, including cash on delivery (COD) and online payments.

  • Full payment must be received before dispatch unless otherwise agreed.

4. Shipping and Delivery

  • We offer delivery throughout Bangladesh.

  • Estimated delivery time is 2–7 working days, depending on location.

  • Shipping charges, if applicable, will be clearly stated during checkout.

  • Delays may occur due to holidays, lockdowns, or unforeseen circumstances.

5. Returns and Exchanges

  • Returns are accepted within 7 days of receiving the product, subject to the following conditions:

    • Item must be unused, unwashed, and in original packaging.

    • Cosmetics and Supplements items are not returnable for hygiene reasons.

  • To request a return or exchange, contact our customer service.

  • Refunds (if applicable) will be processed via the original payment method or store credit.

6. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

7. Account Responsibility

  • When you create an account, you are responsible for maintaining the confidentiality of your account information.

  • You agree to accept responsibility for all activities that occur under your account.

8. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of Bangladesh Online Store.

  • You may not reproduce, distribute, or exploit any content without our prior written consent.

9. Limitation of Liability

  • We shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or purchase of our products.

10. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the site. Your continued use of the website after any changes constitutes acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: [email protected]