Effective Date: 1st May, 2025
Last Updated: 25 April, 2025

At BangladeshOnlineStore.com, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information:

When you register, place an order, or contact us, we may collect the following personal details:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party payment gateways)

Non-Personal Information:

We may also collect:

  • Browser type and version

  • IP address

  • Pages visited and time spent on the site

  • Device information

This information helps us improve site functionality and enhance your shopping experience.

2. How We Use Your Information

We use your information for the following purposes:

  • Processing and fulfilling orders

  • Managing your account and providing customer support

  • Improving our website, products, and services

  • Sending updates on orders, promotions, and offers (with your consent)

  • Detecting and preventing fraud or security threats

  • Complying with legal obligations

3. Data Protection and Security

We are committed to ensuring the security of your personal information. Measures we take include:

  • Secure Socket Layer (SSL) encryption for sensitive data

  • Partnering with trusted third-party payment processors

  • Restricting access to personal information to authorized employees only

  • Regularly updating our security practices to protect against unauthorized access

Please note that no method of transmission over the internet or electronic storage is 100% secure, but we strive to use commercially acceptable means to protect your data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality

  • Personalize your shopping experience

  • Analyze site traffic and user interactions

You can manage or disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.

For more details, please refer to our Cookie Policy (if applicable).

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Shipping and delivery partners to fulfill orders

  • Payment processors to complete transactions

  • Service providers for website management and improvement

  • Legal authorities if required by law

All third-party service providers are obligated to protect your information and only use it for the purposes specified by us.

6. Retention of Data

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce our policies

7. Your Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your account and associated data

  • Withdraw consent for marketing communications

  • Restrict or object to certain data processing activities

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party sites.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: [email protected]